I try to steer clear of the typical Silicon Valley blogs. Why? Because they very seldom talk about anything that has a global impact. That being said, a recent post from Michael Arrington, Editor of TechCrunch, has gotten quite a bit of attention lately. The post basically states that voicemail is dead, but doesn’t really give any suggestions as to what to use instead (though he somewhat offers email).
There are 237 comments (at the time of this post), mostly people saying they agree, that voicemail is a big fat nuisance, and so on. I actually realized that voicemail is a complete nuisance several months ago, to the point that I simply never setup my mailbox. That way, when people called, it would just tell them I hadn’t setup my mailbox, and that’s that. I rarely turn my phone off, so if you called, I can see that on caller ID. I probably saw the call come in, too, but was doing something more important. I also don’t often leave a voicemail, choosing instead to simply hang up and send an SMS.
To be honest (and this will sound odd), I hate voice calling altogether. It’s incredibly disruptive, and is really a horrid medium to communicate with. When I call you, I have no idea what you’re currently doing, and whether or not I’m interrupting anything. I’m basically bullying my way into your day, expecting immediate attention, as if I’m a CEO or something important.
James Whatley, blogger extraordinaire at Spinvox, crafted somewhat of a response to Mike’s post, ending with ‘Voicemail has evolved. Come join the party.‘ Brilliant, and spot on. Several months ago, James set me up with a Spinvox voicemailbox, to replace my ‘this user has not setup their voicemailbox’ message. Since then, I’ve come to expect people to leave me a message, and I *love* using Spinvox – basically, because I don’t have to. It just works, in the background, making things easier.
In any case, the point of this post isn’t to praise Spinvox (I do that enough on Symbian-Guru), but to point out that when you think something is ‘dead’, that usually means that there is simply a better way to accomplish the same task. What else is ‘dead’, that could use a little reinvention?















