Overview
Gailoo Tune, from Ritsoft Technologies, combines three main functions into one application. The first one being a caller tune where the application will play a selected ringtone for the caller to hear before you answer the call, which your carrier often offers for a monthly fee. The second function is to act like a voicemailbox, and the third one is being a call blacklister. We’ve taken a look into this application to see how well it works, and if it lives up to its promises.
Installation
Nothing too fancy here, while going through the setup process. The usual display of license agreements before asking where to install is there. I choose to install on phone memory, to gain the maximum benefit. I then was asked to install a component named Call Audio Control where the supplier was Nokia Audio PD, which I found interesting. Since I choose to install the application on phone memory I was therefore a bit surprised when the application asked me to install optional files in which the only description was “Phone Memory”, not very intuitive on what I’m actually installing there. This leaves a slightly bad impression.
Application settings
Usually when you install a new application its icon are placed in the applications folder, and with this application it’s impossible to miss it as the icon is very big. Once the application is launched you are presented with the settings screen. Here you can set the answer timeout, set the application to autostart, choose the default view when launching the application, and reject calls with a predefined message. By default the components call tune, voice mail and black list are marked, but you can of course unmark them if you prefer that.
Voicemail options was not very well explained and offered two options one named “on no answer” and the other one “unconditional”. Pressing the left softkey brings up well known options such as switch view, about, exit and help. By using help I was able to get explanation on what the two choices in the voicemail options was doing. (At least reading the manual is of value in this case). The switch view is, interestingly enough, an option available in all the different views and you can easily switch between them by pressing the right on the D-pad or pressing left softkey and then choose switch view.
In the Gailoo Voice Mail (view) you are presented with the option to see the inbox, record a new greeting, play the greeting, restore default greeting and some more preferences. Choosing the preferences takes you to settings for the voicemail where you can choose the message duration (the length in which it will record a left voicemail from caller), auto voicemail (in which there are only two options to toggle on or off for meeting and silent profile), volume, and message notification.
Gailoo Blacklist is like any other black listing application we’ve seen before, here you can add new numbers either manually, from recent calls, or from your phonebook. Should you choose to regret a number you have blacklisted, you can delete them one by one or delete all of them. There is unfortunately no option to make profiles so things tend to be very static here. It offers a call log for blacklisted calls which is nice.
Application in use
Trying the application to make myself a call I was not able to hear any caller tune. Furthermore I couldn’t find the option to choose one from my phone either. Nothing much more to say about that function really. Voicemail was set to “on no answer” and quite immediately activated itself, which is very good, until my phone froze and I couldn’t do anything further than resetting my phone. While the voicemail activated itself, it was very convenient to display a large notification and I was offered an option to unmute the call, but due to my phone freezing I wasn’t able to test that. The blacklist portion of the software works quite flawlessly and I had no problem using it.
Final thoughts
As this is based on the trial version, there might be functionalities that is available on the full version that I haven’t tested. The application is priced at $6.99 and indeed offers you quite some value for the money. It has a caller tune, voice mail and blacklisting application all in one application, whereas two of the functions usually are typicall charged by the operators on a monthly basis. However, from my experience of the software, it doesn’t live up to the application description. I was, as I said previously, not able to make the caller tune portion to work. The voice mail function made my phone freeze which again led to the voicemail I left for myself not being recorded or displayed on my phone. Unknown components with description “phone memory” installed on my phone could be a bit suspicious, but I trust most application vendors.
The switch view option, though convenient, tends to clutter things up by being over complicated as you can simply do the same by pressing the right on the D-pad which all in all offers six tabs. For the average user, the application has too many settings and it takes a couple of minutes to fiddle around to finally understand what options and preferences are for which portion of the application. To it’s defense, it is after all three applications in one, so if you count 2 tabs or 2 views per application it’s really not that much. I simply can’t recommend this application as it has too many settings and due to my experienced problems.
Contacting the developers
After these unfortunate experiences I contacted the developers regarding my issues and they had only tested their application with the version 30.0.019 of the firmware. They promised to test their application for the new firmware as well as look deeper into the problems I experienced. This really lifts up my impression of the software makers as they provide good support, which is also essential to the overall software experience in my opinion.
