Nokia Messaging, The End Of My/Your Woes?

I've been using Nokia Messaging from the beginning and I feel exactly the same way you do. It is one of those products that you hate but yet feel compelled to keep trying now matter how many times it let you down. As you stated those days are over for most of us and its been smooth sailing now for sometime.

When I”m on any Nokia phone its a requirement that NM is setup and running before I consider it a working device. The next big step for Nokia should be better integration throughout the entire N/E/X series phones. With this service they have a potential to be a direct competitor to the BlackBerry email services without the suit and tie.

My hat is tipped to Davis and the team for pulling this off. Its only going to get better from here on out.

An encouraging post indeed, I myself have had numerous woes and it actually got deleted from my main devices the Nokia E71 and Nokia N95 8GB, as I no longer have the latter which got replaced with a Nokia N86(delivery tomorrow Friday) and I'm really looking forward to much a better user experience, after reading this post I think I'll re-download Nokia Messaging and hopefully see everything working as it should. To Be Continued . . .

My only real problems (on N82, E75, and 5800) stem from the beta components of the chat and what-not on the E75. They don't feel integrated. But NM has been pretty solid for me. There are some quirks that probably shouldn't be there (and most of those on my E75) but for the most part, it has been a very dependable service.

It especially shines when using multiple devices because setup is so damn easy in the form of an SMS config message. That in itself is a strong boon for the power mobile user.

I gave up on using NM on the E71, and since Profimail is lacking homescreen notification I gave up on it too (even thoug I bought it !!!).
I’m actually using the S60 legacy email client, and it is working beautifully for over a month now (I’m on a new contract on Bouygues too btw ;)). Now is perhaps the time to give NM another try.
Maybe on this week end, if I have some time… I’ll report if I do so.
Thanks for the update.

I’ve never experienced issues you described above, but one thing that bugs the hell out of me is the attachment downloading. I receive my bank account statements via email every day and the actual statements are in an attached *.html file.

Nokia Messaging takes FOREVER to download the attachment even though its usually only 2-3 kB in size. The in-built email client downloads the attachments almost immediately as one would expect. I’ve tried to search Nokia forums and didn’t find any similar problems experienced by anyone else. I’ve the latest version of NM installed and even did a hard reset in the meantime.

Maybe someone here has a solution?

I figured I'd give it another try after seeing this post. It still won't recognize my work email, and I don't see a way to set it up manually. And it insists on using my GPRS connection (and again I didn't see how to change that). I use 3 SIM cards regularly, and one doesn't even allow data. I'd like the option to check for emails manually over wlan.

Oh well, I guess I'll keep using Slick. Money well spent.

Left Nokia Messaging and returned soooo many times. Started using it a long long time ago on an N95 8GB and then transfered to the N97 when it released. Love the principal of the app but have some many desires for what it could be:
1) Empty Deleted folder from any screen.
2) Move e-mails to the mass storage drive.
3) Ideally move application to the mass storage drive.
4) Once (2) is done extend the storage time or add a archive option.
5) Add the ability to show multi-account infor on homescreen on N97.
6) Add this to the sync options of Nokia phones (Sync E-mail)

These are just some of the things I have been asking for for as long as I can remember.

Nowadays, with the N97, the main thing I am praying for, though, is that v20 FW and a Nokia Messaging update sorts out the memory leak, so that I can stop having to uninstall and re-install NM every week or two to reclaim lost phone memory.

This all sounds quite negative, but I still find myself coming back to this app again and again. Other than the memory leak issue on the N97, it does what it does quite well, but just needs some tweaks in my opinion.

I agree with mbrett. On my E71 it's not keeping old messages even-though I set it up to keep messages for 2 weeks. And that is still not enough, the gmail java app is still great for looking up old messages, they should do an option like iphone's search on server which starts search messages stored locally then can continue to search from the server.
It's very useful to get notifications of new messages and read them briefly, but still, it cannot be considered as a full featured mobile email application. I heard they will soon end the free trial period, I won't be paying any money if it becomes a paid service before they improve it more.

Great article. Just a question, you are on SFR right ? What access point do you use for NM ?

The only couple of issues I have on N82 is no support for corporate email and mails with too many replies don’t open in html format. Also, the latest version (9.6.0.12) forces me discard mails that are 3 days old. It used to be customizable…. otherwise it’s one of the better service/app from Nokia

The implementation on the E75 sucked big time… I sad that the N86 is also in the same boat. I've had many interactions with Nokia Messaging people myself and I know the headaches you must've gone through. Nokia Messaging is a great app, I must admit, it works great whenever I install it. But when it's built in (E75) it, for some reason performs horribly.

Hope the E72 does not have the same gremlins….. if it does, then it's gonna be a deal breaker for me!

Probably the biggest issue is that within a year it’s going to be a paid-for service. Nokia’s already winding up to switch Orange users over to a subscription plan which Orange will offer as an add-on with contracts. Some devices come with a “lifetime” (actually device lifetime, 24 months) licence to the service, but most people will have to sign up to a supported carrier and pay a monthly fee if they want to use it.

I've always been surprised at how much trouble you've had with NM. My experience hasn't been flawless, but it does seem to be getting better as time goes on. Here is what I've experienced:

1) When the service was first launched, I'd occasionally be unable to connect. My guess is the servers were getting updates. This hasn't happened for months.
2) Sometimes my emails just “disappear”. I can still log into my gmail account and view them, but it can get annoying. My yahoo and work pop3 account seem to be fine, maybe it's an issue with gmail sync? This still happens. Salim seems to be having the same issues.
3) Sending emails with large 5-6mb attachments sometimes just fails with no error message. There will be no record of the email I composed in either the Outbox or Sent folders. This can be embarrassing when trying to send a work related email.
4) When trying to open a message from my Sent folder, getting the attachment always fails (mostly w. gmail).

Features I wish were available:
1) (as requested by mbrett) The ability to store messages for longer than one month. Usually mine disappear before a month anyway, but it'd still be nice.
2) To save on battery, it'd be nice to sync every 5 or 10 minutes instead of having Push enabled. Right now, I either sync constantly, or every hour.

That said, I still like this more than the default E71 email client and I give Nokia some slack because I'm not paying for it and it is an “add on” app. But, I'd be ticked off if I owned a new E75 or E72 and had the same issues.

Paya, try this:

1) Within Nokia Messaging go to Settings > General > Display Type and set “HTML”

If that doesn't help, try this:

1) Within Nokia Messaging, go to Settings > What to Sync > Inbox > “Auto download attach” and set that to “Yes”.

then,

2) Nokia Messaging > Settings > What to Sync > Inbox > “Download only file types” and add .htm,.html

Make sure all types are separated by a comma and preceded by a period.

As far as I understand, even though you can tinker the setting to save messages for more than 3 days, the option isn't yet good to go, so it'll only save messages 3 days old no matter what you set it to. This is about to change, as they have improved the memory handling issues. Imagine if you were able to let it save more than 3 days, your internal memory would be bleeding like crazy now ;)
And as far as the free trial goes, also as far as I understand, it will still be free, only the push the service will be paid if I'm not mistaken.

Oh that must be crazy for you. I hope someone from NM is reading this.

The S60 5th edition client asks for the Access Point even before beginning the setup, which is a huge step forward. I understand your frustration, for now, the only way you can have it select WiFi, is to go into Offline Mode before starting the NM setup, open the browser and trigger a WiFi connection, then start setting up NM while in offline. Should work.

I'm on Bouygues Telecom's Neo.2 ;)

As I said above, as far as I understand it, the paid service will be for push notifications. NM will still remain free otherwise.

As I said, the new clients built-in the 5730XM, 6720 Classic, and E55 are miles better than the E75's and N86's.

Yes, we are.

lmao.

I have been trying setup Nokia Messaging on my E71 (running v200.x firmware)… but, with No luck!… It just add a new mailbox in my regular/standard messaging client. Tried it multiple times — no luck!

Should’nt this thing just work….

–Jayabharath

I finally gave NM another try today.
Well, it seems to sync way better than before, but there’s still a major drawback for me: what the hell is that 3 lines email status plugin ??
I don’t want it to always show me the last 3 mails, that’s a useless way to fill my screen, I just want to be notified if there’s something to be notified about ! Just like the S60 legacy email app: if I set the email notification to “header and popup” I get a new mail notification with the header poping up if highlighted, and the notification goes away if the mail is marked as read: simple but efficient (computer style) notification system.
And in fact I don’t want anybody looking over my shoulder to be able to read my (marked as read) emails headers right from the homescreen, that’s simply nonsense to me.

NM on the E71 is officially not good for me in its present state.
Going back to S60 legacy email app.

NM worked very well for me since days it was in Betalabs as Nokia Email, over the time it has improved by leaps and bounds, Mail delivery is super fast, HTML view is nice, settings are good enough. I have few issues or wishlists.
- Need to have option where to install , It eats up Phone Memory so fast !!!
- Need to have same client for all devices, may be firmware update can do
- Better integration with other phone features, like it doesn’t come in send to option everywhere.

I tried NM on a Samsung Innov8 and it worked fine. But it is still a bit immature compared to RIM’s BIS in terms of features and integration with the handset. However S60 devices seem to have better power management than BlackBerries – no matter what I do, my Storm won’t last more than 20 hours or so, while my Innov8 can easily withstand 2 days of heavy usage. I guess NM needs to be movable to the mass storage and it would be a very welcome app for any S60 device.

installed in my e66 a few weeks ago, seems to be working fine. my blackberry carrying buddies laugh. it seems to work fine unless there’s something other than getting my emails so i can read, reply and download attachments. that’s enough to keep me happy. one million times better than phone’s native email app.; when they start charging for push, i’ll decide if i want it, since i already pay tmo for the internet plan. btw, tmobile 3g; should i have gotten the euro version of the e66??

Gcalendar sync doesnt work on Nokia E72. Only mail. So at the current state – Nokia messaging is pracitally useless for me. I need a phone that can sync both Gmail and Gcalendar. My N82 and my E71 did it, I have come to expect more from Nokia. It may be a problem also somewhat depending on Google, but this does not mean that it isnt Nokias responsibility to make it work. My phone must sync both my Gmail and my Cgalender, period. I love Nokia, but this syncing issue is not a problem I can overlook, syncing of calendar and gmail is a must-have and if it isnt fixed Im said to say I must change my phone.

Gcalendar sync doesnt work on Nokia E72. Only mail. So at the current state – Nokia messaging is pracitally useless for me. I need a phone that can sync both Gmail and Gcalendar. My N82 and my E71 did it, I have come to expect more from Nokia. It may be a problem also somewhat depending on Google, but this does not mean that it isnt Nokias responsibility to make it work. My phone must sync both my Gmail and my Cgalender, period. I love Nokia, but this syncing issue is not a problem I can overlook, syncing of calendar and gmail is a must-have and if it isnt fixed Im said to say I must change my phone.

The ability to sync with Gmail and Gcalendar is also important for me. I use an N85. I disappointed also with NM but have found Googasync to do a good job of two way synchronization of my 3 Google calendars.
What happened to the nice Messager interface?
NMessaging doesn't allow me to receive emails via any network (I'm in France on SFR's Illimythic unlimited data package) other than my home/office WiFi. However, the Gmail java application works when I'm travelling although I'm not sure which network it's using (it just works so I haven't checked).
The Gmail java app,also pushes mail to my phone and signals arrival with a discrete buzz. The downside with it is that it is not integrated into the phones communication apps and so saying “John Smith email” pulls up an NMessaging mail proforma which cannot be sent unless I'm in the office. And let's be honest, if I'm in the office I'll use the office computer keyboard, much faster.
After my first phone from Ericsson I've always used Nokia but I'm looking with interest at the new generation of Android phones (Google's Nexus and HTC's latest). In my opinion the Nokia N85 is a very solid device but it is let down by the firmware/software.

Er…anybody know where a quick tutorial on the best way to setup Nokia Messanging with Gmail is?

Erm…….open Nokia Messaging, choose 'Gmail' at the setup, and enter your username/password. It really is that easy.

My story is the exact opposite. When I installed Nokia Messaging on my 5800 .. I was very happy. HTML support and everything. After about a month I of usage .. Nokia Messaging refuses to sync with my email account. It constantly shows the offline mode – whether connected to Wifi or TMobile does not matter. I have since returned to MFE. I do check whether messaging works now and then – and it never does. Sad.